Welcome to the BT Customer Portal for IT Services

Our Customer section allows you to access the areas of BT online services and support documentation.
The credentials (login and password) for this portal were sent to you via email following the purchase of a Data Center service.

 

For security reasons, once authenticated with login and password the system sends an OTP code to the email address of the authenticated user,
View details for this kind of "Multi Factor Authentication".
 

 

Customer Portal Login
If you forgot your password   Reset Password

If You need an account for access, please note: upon customer requests, BT creates the first account, who becomes an administrator. Next accounts must be created by this administrator ( chapter 2.2 of the user manual ).

Request First Login Account

ATTENTION: we provide here the regulations in force for access to data centers,
some of which have been updated with the aim of improving the safety and quality of our services
 

For any problems please contact our Service Desk at 800.979.720 or servicedesk@idc.btitalia.it